Feature Ideas

Ask if the patient has a history of Osteopenia/Osteoporosis Lorrie Koelbel, MPH Karen Langone, DPM

WHEN LOOKING AT THE LEDGER OF A PATIENT. THERE SHOULD BE A TAB, SPACE WHERE THE SECONDARY INSURANCE BALANCE SHOULD BE REFLECTED. I HAVE TOO MANY PATIENTS THAT WHEN I LOOK TO SEE IF THEY HAVE A BALANCE THE LEDGER SHOWS A PATIENT BALANCE. HOWEVER AFTER REVIEWING THE BILL, THE SECONDARY INSURANCE HAS NOT BEEN PROCESSED. WHICH MEANS THIS BALANCE IS NOT A PATIENT BALANCE, IT IS AN INSURANCE BALANCE. IF YOU CAN FIX THIS SITUATION, IT WILL SAVE A LOT OF TIME AND HEADACHES FOR MY STAFF AND THE BILLERS. EVY, Dr. Gary Evans

A suggestion for the payments section would be to be able to filter the payments that are “unallocated”. Also it would be nice to be able to allocate payments in the payment tab and not have to go to the billing. I do know of the unallocated payments report. It would also me able to search payment by dollar amount.

When we receive a cash payment it doesn't ask us if we want to print a receipt at the time we're putting it in. Why can we not print it instantaneously? Could it be similar to a square payment - as soon as the square payment is completed, a receipt is generated? When we take cash, we always have to go to Billing > Payments & EOBs > Patient Payments > then click the printer button and even in that amount of time, it's still not ready. Jennifer Parrot Comp Foot

Very rarely is the primary insurance holder's address different, so this would be a time saver for us if it would pre-populate. Jennifer Parrott, Comprehensive Foot Centers

Allow for payor eligibility check once payor name has been added into booking appointments under create patient tab. Dr. Devanshu Patel, Hillsborough foot and ankle

Can multiple items be uploaded into media files at once from a stored file on computer? Dr. Devanshu Patel, Hillsborough foot and ankle

being able to use the enter button when adding things to the patients' chart for things like medical history, Family History, Surgical History, or the ROS would create a more efficient streamline process for completing Documentation

It would be nice if when doing input, when you click to move to another page it prompts you to stay or leave if you haven't 'updated' the chart. Rather than stay or leave it would be quicker and more efficient to have the prompt be to 'save' changes before moving on.

I would like to make the suggestion to incorporate a pop-up for communication amongst the staff while seeing patients. The ToDos are great but do not work in the flow of treating patients. It takes too long to create a to do while with a patient and then the front desk, in addition to collecting co-pays and scheduling next appointment, would have to then open the todo . It just does not work.