Add a field to the patient ledger to show the outstanding secondary insurance balance separately from the patient's actual balance.
S
Sameeha Haque
WHEN LOOKING AT THE LEDGER OF A PATIENT. THERE SHOULD BE A TAB, SPACE WHERE THE SECONDARY INSURANCE BALANCE SHOULD BE REFLECTED.
I HAVE TOO MANY PATIENTS THAT WHEN I LOOK TO SEE IF THEY HAVE A BALANCE THE LEDGER SHOWS A PATIENT BALANCE.
HOWEVER AFTER REVIEWING THE BILL, THE SECONDARY INSURANCE HAS NOT BEEN PROCESSED. WHICH MEANS THIS BALANCE IS NOT A PATIENT BALANCE, IT IS AN INSURANCE BALANCE.
IF YOU CAN FIX THIS SITUATION, IT WILL SAVE A LOT OF TIME AND HEADACHES FOR MY STAFF AND THE BILLERS.
EVY,
Dr. Gary Evans